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Terms and Conditions

COVID-19 Notice
We have taken enhanced health and safety measures. An inherent risk of exposure to COVID-19 exists in any public place where people are present. View important details.

Website Terms of Use

CHANGES:
Changes to this website and to these terms of use will be made at any time, for any reason, without any notice.

COPYRIGHT:
All text, images, and content on this website are protected by U.S. and international copyright laws.

ACCURACY:
Valley of the Latte Adventure Park has made every attempt to represent itself, its work, its words, and all the content on this website with exact and complete accuracy. In the event one shall find inaccuracies, please contact Turtle Tours Guam immediately via email to look into the matter.

ADULT USE:
This Website is intended, but not restricted, for adult use only, and Valley of the Latte does not knowingly collect any personally identifiable information from anyone under the age of 18 or not deemed an adult under the law of the jurisdiction from which the individual is accessing this website.

PRIVACY:
Any information provided to Valley of the Latte is on a voluntary basis, such as filling out a form to submit to Valley of the Latte via this website, is strictly upon the discretion of the website user. If this information is sent to Valley of the Latte,  Valley of the Latte will collect, store, record, use, and like, this information provided by the user for the intended purpose and the implied intended purpose. All information will be handled with much safety, security, and total privacy.

Information we collect

Valley of the Latte, LLC collects personally identifiable information (which may include name, email address, physical address, and phone number) from visitors when they register for a tour or purchase online or offline, subscribe to our e-newsletter, take an action concerning an issue using our service, or otherwise participate in one of our online communities. Please note that our web server does not automatically recognize or collect personal information based on your e-mail address; the personal information we collect is always voluntarily submitted by you. When you complete a purchase, you give Valley of the Latte, LLC permission to add your email address to the Valley of the Latte Adventure Park monthly e-newsletter subscriptions. You can contact Valley of the Latte, LLC via phone or email (info@valleyofthelatte.com) or use the unsubscribe button to be removed from the monthly e-newsletter at any time.

In addition, Valley of the Latte, LLC uses third party services throughout the site, such as Google Analytics, to place first-party and/or third-party cookies on devices that access the sites.  These cookies enable Valley of the Latte, LLC to track how our sites are used, which portions of the sites are visited and which items our visitors find most interesting.  To opt-out of use of our cookies for tracking, you may visit Google’s advertising policy page.

DISCLAIMER:
Valley of the Latte presents the information on this web site as a service to the public and as a marketing medium. Valley of the Latte reserves the right to make changes/improvements at any time without notice and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies. Valley of the Latte is not responsible for the content on any URL’s linked from this website.

LEGAL NOTICE:
All information on this site is for informational purposes only. No information or materials posted on this site are intended to constitute a legal or binding relationship. The information contained herein, the perusal of it, neither establishes nor constitutes a fiduciary relationship with Valley of the Latte Adventure Park. All services, agreements for service, and vendor relationships will be executed via a written contract or letter of mutual understanding.

Valley of the Latte makes no warrants or claims as to the accuracy of content posted on this website.

Sending e-mail does not establish a fiduciary relationship of the sender with Valley of the Latte or any of its associates or partners. The sender of the e-mail has no expectation of privacy, privilege, or confidentiality either in the content of any message sent, or the identity of the sender of any message to any mailbox found on this domain. This also applies to any web property under the ownership of Valley of the Latte Adventure Park.

Valley of the Latte takes no responsibility for links or content of other sites. Browsing this site or any site of or any Valley of the Latte linked site is at the risk of the web surfer or website visitor.

Third-Party Software, Applications, Widgets, and the like
We will not be responsible for the sudden errors, non-function, or mistakes on any third party resources used on our website. Some examples may include if an embedded video stops working due to the source's account becoming inactive. Or, if recaptcha does not work due to a code change by the provider. Third-party applications and the like are subject to the provider and source's availability and proper functioning.

If you have any further questions regarding this site or policies please contact Valley of the Latte via e-mail at info@valleyofthelatte.com.

 

Membership Terms and Conditions

Welcome to the Valley of the Latte, LLC, Membership Terms and Conditions. Please take the time to read and understand these Membership terms and conditions (Membership Terms). They govern your (your or you) use of the Valley of the Latte service (Site/Park) as a member.

Once you purchase and sign up for the Valley of the Latte, LLC, Membership, you agree to the Membership Terms as a legally binding contract between you and Valley of the Latte, LLC.

Payment Plan Agreement Contract

 

YEARLY PAYMENT PLAN

You agree to pay the membership fees in full for access to the Valley of the Latte and related benefits for a period of 1 year, from time of purchase.

Cancellation YEARLY PAYMENT PLAN

You understand that should you cancel your membership outside of the first 10 days, no refund will be provided.

Membership

If you are under 18 years, you need your parents’ permission before becoming a member.

Your Membership is non-transferable. You must not share your username and password with anyone else or allow anyone else to access the Site using your username and password.

You are responsible for every use of the Site that occurs in conjunction with use of your username and password. You must use reasonable efforts to keep your username and password confidential. You must notify us as soon as you become aware of any unauthorized use of your membership, username, or password.

Membership is based on annual fees which are detailed on the Site’s membership page. Your membership, or access to Content and areas of the Site, will be suspended or canceled if we do not receive the fees for your membership.

Availability and Use of the Site

The Site will usually be available 24 hours a day, seven days a week. We may, however, need to interrupt or suspend your access to the Site or the provision of the Site’s services and Content, for maintenance, technical or other reasons.

When accessing and using the Site and its services and Content, you must comply with directions, instructions, or protocols posted on the Site.

We are pleased to be able to offer a wide range of exclusive benefits on our website and at the Valley of the Latte for your outdoor cultural adventure experience needs, which we aim to regularly add to. The benefits and offerings will be updated, changed, or removed from time to time, at our discretion, so we can’t guarantee that specific information, benefits, or offerings will always be available.

Intellectual property complaints

We respect the intellectual property rights of others and require that you do the same.

Please contact us if you believe that your intellectual property or other rights are being affected by anything on the Site.

If you are specifically making a copyright-based claim regarding Content, please forward the following information to us:

a. your address, telephone number, and email address;
b. a description of the location of the alleged infringing material;
c. a description of the copyrighted work that has been allegedly infringed; and
d. a statement by you that you warrant that the information given in your claim is accurate and that you are either the copyright owner or are authorized to act on the copyright owner’s behalf.

Forum and community rules

Please read our Forum and Community Rules, which are part of these Membership Terms, and apply to content contributed to the Sites by members (such as comments, reviews, and forum posts).

We reserve the right but are not obliged, to monitor all matter posted to the Site. We are not responsible or liable for material posted by others. We do, however, reserve the right to edit, refuse to post, or to remove matter that in our discretion is objectionable or in violation of these Membership Terms, our policies, or applicable law.

You must not upload or post any materials that:

a. restrict or inhibit others’ use or enjoyment of the Site;
b. are false, misleading, fraudulent, unlawful, abusive, harassing, defamatory, obscene, vulgar, or offensive;
c. infringe others’ rights, including privacy or intellectual property rights;
d. disclose personal information about others, particularly sensitive information;
e. contain a virus, spyware, or other harmful component; or
f. contain commercial solicitation or ‘spam’ of any kind.

Refusal, suspension or termination of membership

We may, in our discretion, immediately restrict, suspend or terminate your membership and access to the Site if we consider you in breach of these Membership Terms, any other Site rules, or applicable law.

Liability and disclaimer

Except as provided in an applicable Non-excludable Law, we are bound only by the express promises made in these Membership Terms and are not bound by implied terms.
Except as provided in an applicable Non-excludable Law:

a. we do not promise that the Content or your access to the Site will be uninterrupted or error-free, that any defects will be corrected, or that the Site or Content are free of viruses or any other harmful components; and
b. we make no promises regarding your access to, or the results of your access to, the Site or Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.

Except as provided in an applicable Non-excludable Law, we and our affiliates are not liable for indirect, incidental, special or consequential damages, loss or revenue or loss of profits which result from any use of or access to, or any inability to use or access, the Site.

Changes to Membership Terms

We may change these Membership Terms from time to time, but we will notify members before doing so.

Valley of the Latte General Property Rules

To ensure a safe and enjoyable experience for all our Guests, please respect the following rules:

All persons, bags, parcels, clothing, and other items may be subject to screening/security checks.

We reserve the right not to allow any bag, parcel, or other item and to deal with any unattended object, bag or luggage in such way as we consider appropriate.

Firearms, ammunition, knives, and weapons of any kind are prohibited.

Smoking marijuana or other illegal substances is not permitted at any time. For the comfort of all Guests, the Valley of the Latte is a smoke free park. The smoking of tobacco, e-cigarettes, or other products that produce a vapor or smoke is allowed only in designated outdoor smoking areas.

Children should be supervised. Guests under age 14 must be accompanied by a Guest age 14 or older to enter the Valley of the Latte Adventure Park. To board an attraction, like the Adventure River Cruise, children under age 7 must be accompanied by a person age 14 years or older.

These rules are subject to change at any time without notice.

Prohibited Items
  • Firearms, ammunition, knives, and weapons of any kind.
  • Self-defense or restraining devices (e.g., pepper spray, mace)
  • Marijuana (including marijuana enriched products) or any illegal substance.
  • Objects or toys that appear to be firearms or weapons.
  • Fireworks or other similarly explosive and/or flammable objects, smoke machines, or fog machines.
  • Alcoholic beverages, except those provided during special events authorized by the Valley of the Latte.
  • Glass containers (excluding small containers such as baby food jars).
  • Horns, whistles, large megaphones, or artificial noisemakers.
  • Recreational devices such as drones, remote-control toys, skateboards, scooters, inline skates, or shoes with built-in wheels.

Prohibited Activities

  • The sale of goods or services, or the display of goods or services, unless prior written approval has been obtained.
  • The distribution of printed or recorded materials of any kind unless prior written approval has been obtained.
  • Engaging in any unsafe act or other act that may impede the operation of Valley of the Latte, llc, or any part thereof.
  • Photography, videotaping, or recording of any kind, or otherwise engaging in any activity, for unapproved commercial purposes.
  • Unauthorized solicitations of any kind, whether commercial, religious, educational, or otherwise or conducting any unauthorized commercial activities, including solicitations of money or other contributions or donations.

We reserve the right to prohibit the use or storage of any other item not listed above that we determine may be harmful or disruptive, in our sole and absolute discretion.

Photography: Personal & Commercial

Personal.
Guests are welcome to take pictures of themselves, their friends and family, their group, and the scenery in general, for their own personal use. In addition, no one is permitted to take photographs of others who object, or which violate another’s privacy, rights to publicity, or which are harassing, stalking, or threatening.

Valley of the Latte, LLC May Take and Use Images Video of All Guests.
Valley of the Latte, LLC, at all times, reserves the right to videotape patrons, and take still images, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Valley of the Latte, LLC, in perpetuity, without any compensation or other consideration to any guest or other person in, on, or around the park property.

Commercial.
Commercial photography of any kind is strictly prohibited, except where prior, written permission has been obtained from Valley of the Latte, LLC, in the form of written consent by an authorized Valley of the Latte, LLC representative.

In any event, where unauthorized video or images has been uploaded to any social media channel, Valley of the Latte, LLC, shall have the unrestricted and exclusive right and authority to have such materials removed. Any materials which disparage or defame Valley of the Latte, LLC, may result in legal action for damages, and Valley of the Latte, LLC, shall have absolute right and authority to obtain both temporary and permanent injunctions from the further use or dissemination of such material, in all channels and all mediums of communications, throughout the world, whether now known or hereafter devised, and to obtain all materials and obtain an order for the destruction of all such materials.

Tour Cancellation Policy:

All cancellations must be received at least 24 hours in advance of the tour. If you are a no-show or if you do not request a cancellation at least 24 hours prior to your tour, then there will be no refund. Please email info@valleyofthelatte.com or call 1.671.789.3342 for cancellation requests. A minimum 5% transaction fee will be assessed for all refunds.

 

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